“We only ever sell Pipe Doctorto professional companies who have appropriate training and skills to install it, so these items have never been generally available from our web-shop,” explained S1E Commercial Manager, Veronica Brophy. “From January 2020, customers will be able to log in to an online account and, if they are eligible, they’ll see these products alongside all of the others within the site.”
The additional functionality of logging in to an online account to purchase will also allow S1E credit account customers to charge online orders to their account rather than pay by card, if they prefer.
“These changes give our loyal customers an additional way of ordering from us,” continued Veronica. “We’re all now used to ordering what we need, when we want and the changes put S1E’s range in line with the convenience that we expect with other products.”
The company has reported that further functionality changes will take place later in the year, for a smoother customer experience.
Current products on offer online from S1E include Picote tools, SealGuard high-performance grouts, rat blockers, air push rods, Access Points and a wide range of accessories and consumables.